Xugo manages the entire process
Enables automatic notifications
Determines complaint trends
Automates compliance activities and removes the manual exchange of data
Engage with your teams wherever you are
Report insights on-demand
Better manage field operations and connect to your field service teams in real-time with Xugo
Empower your business to better manage field operations, compliance, control, and vegetation management activities in real-time. Connect with your field service teams smoothly, efficiently and safely. With Xugo, you can initiate and manage your vegetation program seamlessly. Create, assign, and track tasks for planning, scoping, auditing, and cutting with ease. Monitor the progress of various activities in real-time and review audit results and operational progress information through scheduled and dashboard reporting. Stay seamlessly connected and informed, bridging the gap between the field and office, by accessing Xugo via the web or your device whether you’re in the office or on the go.
Field service management
Work management software for business
Simplify field services management and keep your teams connected
and equip your staff with essential information for smooth, efficient and safe operations
Plan program easily and see the progress
Visualise and manage your task activities
Everything in one place – view all details against a task or asset
Capture and record data in the field
See the big picture – visualise complex asset data on a map
Enhance service delivery and program oversight
Plan, manage and track field services works
Remotely manage field services across your network from one interface.
Simplify the processes of planning, scheduling, assigning, and tracking works in the field.
Effectively plan, create, manage, and assign tasks and cases to your field service teams, regardless of location. Automatically assign tasks to users or teams based on your rules and workflows. Tasks can be re-allocated, escalated and scheduled from the office or the field.
View and review progress on all field services tasks underway. Visualise their locations with advanced mapping.
Locate your field services personnel on the map in real-time, so you can assign tasks to nearby teams.
Use Xugo’s state-of-the-art mapping capabilities to incorporate detailed geographical data and asset information into planning and scheduling works.
Make the most of your team’s time in the field and increase data accuracy by reviewing and approving tasks.
Link teams across your organisation
Optimise communication across your organisation by linking staff and teams in-house and in the field.
Ensure field services teams have up-to-date work orders and requirements, while in-house staff are aware of conditions in the field.
Use your mobile device to make updates and set alerts from anywhere, to assist staff in completing their tasks efficiently, while improving safety and compliance.
Upload photos, videos, documents, or other files from the field – linked to the relevant assets, locations, tasks and teams.
Empower your staff in the field
The intuitive cloud-based app works on all browsers and android or iOS devices.
Ensure staff and contractors can work more efficiently with access to up-to-date information and work orders. Make updates and set alerts to help them stay safe and compliant.
Complete works regardless of internet connectivity in the field. ‘Offline’ or ‘occasionally connected’ modes mean Xugo works even in areas of no or low reception.
Increase the efficiency of field inspections with intelligent data validation rules that alert your field team to missing or bad data.
Seamlessly provide updates on tasks and evidence of asset condition, work completion or more by uploading files (including photos or video) via your mobile device.
Complete relevant forms, such as safety and compliance checklists, and perform asset and equipment inspections and assessments directly into the Xugo app.
Feature packed work management software
On the go – mobile app
Whether you’re in the office, on the factory floor, or in the field, use your device of choice to connect with your teams/dept’s and complete your assigned tasks faster and more easily. Xugo’s app allows work in “occasionally connected, always available” mode to ensure field teams are always able to complete their work, even when network connectivity is limited or unavailable. When connectivity is lost, all data is stored locally on the device and is uploaded when connectivity is re-established.
In-depth reports on demand
Stay up-to-date and respond quickly to requests/incidents with the ability to create reports on demand or choose an ideal reporting schedule. Share your reports via email and the web. Xugo’s full lifecycle management capabilities and comprehensive reporting provide a clear picture of works at every stage. Generate progress reports on works programs to track progress against task allocation by sites/teams/contractor groupings. Produce detailed custom reports with granular scheduling and extensive publishing options.
Create forms and checklists
Xugo empowers you to create unlimited custom forms, checklists, questionnaires and more – all in your preferred format and featuring your corporate branding. Create dynamic forms by choosing a variety of different field types configured for both web and devices. Easily establish user permissions to view and edit each form and set conditions to trigger a form to be completed. Add photos, attachments and electronic signatures to your forms. Create, edit or complete forms and checklists on your preferred device, wherever you are.
Xugo has centralised our ability to plan, track, organise and prioritise work. It enabled us to improve our processes by better identifying risks, to communicate and prioritise work and manage our field teams and contractors through a seamless, web and app-based approach. Xugo has helped to simplify the process of vegetation management for our business and works to improve our field personnel efficiency and team.
